Return Policy
Please call Import Costumes at 1-866-502-7611 for a Return Authorization Number.
Customer service hours are Monday through Friday 9:30am to 5:30pm EST. Ship returns through FedEx ground or insured U.S. mail to:
Import Costumes
100 Barber Ave Unit F
Worcester MA 01606
Unauthorized returns will be refused. Non-returnable items include books, videos, contact lenses, CDs, DVDs, makeup, special orders, and sale items. All shipping charges are at the customer's expense. A 20% restocking fee will be applied to all returns. Proof of purchase is required. All returns must be in original condition. All claims must be made within three days of receipt of goods.